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Blaze turning on and off repeatedly

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‎07-11-2018 08:43 - last edited on ‎07-12-2018 05:17 by Moderator Alum

‎07-11-2018 08:43 - last edited on ‎07-12-2018 05:17 by Moderator Alum

My Fitbit Blaze acts like its turning on and then shuts off and repeats the cycle continuously.  I have tried charging it on my charger and a friends charger with no luck.  I have hooked it to a computer with no luck either.  It just keeps repeating the cycle even after trying to restart the blaze multiple times.

 

Moderator edit: Updated subject for clarity

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‎07-12-2018 05:27

‎07-12-2018 05:27

Hey there @cculp. Great to see you in the Community Forums! 🙂

 

I'm sorry to hear you're having problems with your Fitbit Blaze turning off and on repeatedly and thanks a lot for trying using different chargers and for trying to restart it.

 

Since this hasn't worked, I'd like to escalate your case to the Support Team for them to help you out. Please, keep an eye on your inbox for further instructions and if you need more help, I'm always around!

Ferdin | Community Moderator, Fitbit

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‎07-12-2018 10:20

In response to FerdinandFitbit

‎07-12-2018 10:20

I actually contacted support and they say there is nothing they can do for me so now I’m just stuck with a blaze that doesn’t work

Sent from my iPhone
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