help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze update mon 14 jan...tracker not updating

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-14-2017 00:04

‎01-14-2017 00:04

Got a message last week Monday to update tracker.....have been trying now for a week to update. Tracker is just not connecting. Device is charged Blue tooth is on phone has Internet connectivity ...still not connecting to update....help any one

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎01-14-2017 01:22

‎01-14-2017 01:22

It might be worth trying a restart of your Blaze using this procedure:

 

https://help.fitbit.com/articles/en_US/Help_article/1186/

 

It's much like rebooting your computer - it does no harm and can sort out all sorts of issues. Give it a few tries though as it doesn't always work.

View best answer in original post

Best Answer
1 REPLY 1

‎01-14-2017 01:22

‎01-14-2017 01:22

It might be worth trying a restart of your Blaze using this procedure:

 

https://help.fitbit.com/articles/en_US/Help_article/1186/

 

It's much like rebooting your computer - it does no harm and can sort out all sorts of issues. Give it a few tries though as it doesn't always work.

Best Answer