06-04-2018 17:14 - last edited on 06-05-2018 13:12 by FerdinandFitbit
06-04-2018 17:14 - last edited on 06-05-2018 13:12 by FerdinandFitbit
My blaze started vibrating and going to notifications screen randomly until battery dies. Restarted 3 times, tried resync. Had to have Fitbit replaced less than a year ago under warranty. My Fitbit would be a year and a half old, but this replacement is less than a year ago, is it covered? Is there a fix for my issue any one knows of? Thanks in advance.
Moderator edit: Updated subject for clarity
06-05-2018 13:11
06-05-2018 13:11
Hi there @BryanGWaters, great to see you in the Fitbit Community Forums! 🙂
I'm sorry you're having these problems with your Blaze not working as it should 😕 Thanks a lot for taking the time to restart it!
There's one more thing you could try to get it to work and it is setting it up as a new device. For this, go to the Account section at the top right corner on the Fitbit app and select the option that says "Set up a new device". Follow the on-screen instructions and once you're done, your tracker should be syncing without a problem and hopefully, this will make your tracker to go to it's regular state and not go to the notifications screen randomly.
Hope this helps and please, let me know if you need more help!
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