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Blaze vibrating and screen turning on constantly

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‎07-11-2018 07:55 - last edited on ‎07-12-2018 05:15 by Moderator Alum

‎07-11-2018 07:55 - last edited on ‎07-12-2018 05:15 by Moderator Alum

Blaze started vibrating over night. Just a quick vibration, screen turns on with Fitbit logo then switches to clock face. Screen turns off then a minute later it starts all over again.

Also won't sync any more. If I use the buttons to restart, it will sync once then it won't sync again unless I restart.

I've changed watch faces, turned off the watch and used the buttons to restart several times. Unpaired then re-paired Bluetooth. Nothing is working. Any advice would be appreciated.

 

Edit: Used support chat. Getting a replacement.

 

Moderator edit: Updated subject for clarity

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‎07-12-2018 05:15

‎07-12-2018 05:15

Hi there @riker147! Welcome to the Fitibit Community Forums! 🙂

 

I'm sorry to hear that your Blaze was acting up this way 😕 Thanks a lot for what you tried to get it to work properly but as you mentioned, I was able to check with our Support Team and they've helped getting your tracker replaced, so I would hope to have you  back on track very soon!

 

Any other thing you may need, feel free to let me know! 🙂

Ferdin | Community Moderator, Fitbit

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