Blaze vibrating when making or receiving a phone call

[IvanBc]

After New IOS update Blaze notification has a  bug.

When I do phonecall OR when someone call me - after answering or during a conversation Blaže notofication doesn’t stop vibrating. 

Moderator edit: updated subject for clarity

[shirleyursula01]

My Blaze does the same thing. 

[MarreFitbit]

Hello there @IvanBc and @shirleyursula01, thanks for stopping by. I'm sorry for the late response.

Thanks for letting us know about this issue. We’re aware of it and are working to identify a resolution as quickly as possible. 

We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.

Please let us know if there's anything we can do to assist you in the meantime.

[msjade315]

Do you know if there is going to be an update to this issue soon? Its been happening for at least a month. Also, getting an issue with receiving text message notifications, but not snapchat or phone call notifications. I have checked my notifications settings as well, and all are checked. Not sure what the issue is. 

Thanks and look forward to your answer! 

[bdrummel2]

Mine just started about a week or so ago doing the same exact thing. Please say there is a fix/solution to the problem.

[MarreFitbit]

Hi there @bdrummel2 and @msjade315. I am sorry to hear that you both are going through this situation.

We don't have any updates yet, but please note that our Team is still working on this issue in order to provide a fix very soon. I'll keep you posted when we have any updates for this. 

Let me know if there's anything else I may do to help you in the meantime.

[Lizzy13]

My Fitbit blaze is doing the same thing. Please tell me there is a solution on the horizon. 

[MarreFitbit]

Hi there @Lizzy13, welcome to the Community Forums. I'm very sorry to hear that you're going through this situation as well. 

As mentioned along this thread, we’re aware of the issue all of you have been reporting. We are working to identify a resolution as quickly as possible. 

In the meantime, the only thing I can advise as a workaround is to switch to an Android phone. You can see the full list of compatible devices at: Which phones and tablets can I use with my Fitbit watch or tracker?

I'll be around if you have any questions present.