06-15-2018
08:17
- last edited on
06-18-2018
08:47
by
AlejandraFitbit
06-15-2018
08:17
- last edited on
06-18-2018
08:47
by
AlejandraFitbit
I went swimming with my Blaze and whenever I try to turn it on nothing happens, I pressed all the buttons for 30 seconds and it turned on but I can’t press anything on the screen. What should I do? I tried putting it in a bowl of rice to moisturize it but I’m not sure.
Please answer soon.
Moderator edit: subject for clarity
Best Answer
06-18-2018
08:50
- last edited on
10-28-2025
07:01
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
06-18-2018
08:50
- last edited on
10-28-2025
07:01
by
MarreFitbit
Great to see you around @VolcanicUser600.
Thanks for troubleshooting this by yourself. I am sorry to hear about what happened with your Blaze and would like to know if you have contacted our support team, have they offered a solution for this?
Hope to hear from you soon. ![]()
Best Answer06-18-2018 08:56
06-18-2018 08:56
Best Answer
06-20-2018
04:14
- last edited on
10-28-2025
04:57
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
06-20-2018
04:14
- last edited on
10-28-2025
04:57
by
MarreFitbit
Thanks for the information @VolcanicUser600.
Since you have already created a case with support, I recommend waiting for their reply. I know they will be glad to help you out and if you need anything else, let me know.
See you later. ![]()
Best Answer