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Blaze water damaged

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I went swimming with my Blaze and whenever I try to turn it on nothing happens, I pressed all the buttons for 30 seconds and it turned on but I can’t press anything on the screen. What should I do? I tried putting it in a bowl of rice to moisturize it but I’m not sure.

 

Please answer soon.

 

 

Moderator edit: subject for clarity

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3 REPLIES 3

Great to see you around @VolcanicUser600.

 

Thanks for troubleshooting this by yourself. I am sorry to hear about what happened with your Blaze and would like to know if you have contacted our support team, have they offered a solution for this?

 

Hope to hear from you soon. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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I have contacted them but they aren’t responding.
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[image: Image result for flames cartoon]VolcanicUser600[image: Image result
for flames cartoon]
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Thanks for the information @VolcanicUser600.

 

Since you have already created a case with support, I recommend waiting for their reply. I know they will be glad to help you out and if you need anything else, let me know.

 

See you later. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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