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Blaze when turned on shows the previous day's count and time

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Hello fellow Fitbit-ers

 

Got a problem with my Blaze thats really annoying: When I turn it on in the morning, the time and count from the previous day shows up, it shows the time when I shut it down the day before.

I somehow figured it out how to fix it (temporarily I hope!!), I connect it with my phone via bluetooth, then it magically shows the current time and data....if this is what I have to do everyday, the blaze will soon end up in the BIN....I do like my Blaze but this problem is driving me nuts!! 

Please help!

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Here's a tip. Do not shut it down. There really is no point in doing it. 

Owns both an Alta and a Blaze. Crew Commissioner for the LSPD (Los Santos Poilce Crew) in Grand Theft Auto Online (Xbox One). CEO of 666 Industries (Grand Theft Auto Online). Addicted to Member Berries.

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Hi there @ABirdi.  Good to see you around! 🙂

This is something that has changed with the latest update. Now, everytime you turn off your tracker or it runs out of battery and you turn it back on, it will not keep the time but you need to sync it to your dashboard for the time to be correct. For more information, you can take a look at this post from @Rich_Laue.

I personally don't like turning my tracker off as @Driver8666 but if you do prefer to do it, make sure to sync after turning it back on.

Ferdin | Community Moderator, Fitbit

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Here's a tip. Do not shut it down. There really is no point in doing it. 

Owns both an Alta and a Blaze. Crew Commissioner for the LSPD (Los Santos Poilce Crew) in Grand Theft Auto Online (Xbox One). CEO of 666 Industries (Grand Theft Auto Online). Addicted to Member Berries.
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Hi there @ABirdi.  Good to see you around! 🙂

This is something that has changed with the latest update. Now, everytime you turn off your tracker or it runs out of battery and you turn it back on, it will not keep the time but you need to sync it to your dashboard for the time to be correct. For more information, you can take a look at this post from @Rich_Laue.

I personally don't like turning my tracker off as @Driver8666 but if you do prefer to do it, make sure to sync after turning it back on.

Ferdin | Community Moderator, Fitbit

Help others by giving votes and marking helpful solutions as Accepted

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Thanks for the tip. Would be good to be able to shut down to save battery, but anyhow, will it on I guess till they fix the bug

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It's not a bug. If it was I'd have the same issue. But since I use mine 24/7, shutting it down isint an option. People say it saves on their battery. There is no anecdotal evidence of this. The battery should last a good 5 days. If it doesn't there's a problem with your unit. I've got my tracker running the most basic stuff. With that said my battery lasts 5 to 6 days. 6 is pushing it. Even if you're running it full tilt, you should get 4 days max out of it.

Shutting down the tracker as I said accomplishes nothing. If you leave the tracker on, you shouldn't have issues syncing it up with your phone, save for network congestion. In addition, the tracker does track your sleep. If people left it on, we would not have that kind of sync issue reported.
Owns both an Alta and a Blaze. Crew Commissioner for the LSPD (Los Santos Poilce Crew) in Grand Theft Auto Online (Xbox One). CEO of 666 Industries (Grand Theft Auto Online). Addicted to Member Berries.
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