Blaze will not connect to fitbit app

[Sal_kaki]

My blaze suddenly was not connecting with my fitbit app anymore. So I restarted My phone and My blaze. But My blaze still was not connecting, So I disconnected My blaze from the app. When I tried to connect My blaze again, it was not connecting. It’s not working. What can I do?

Is My blaze broken? 

[fko]

No. In built obsolescence. Mine is having real issues connecting too on full battery for tablet and watch

[irun4fun]

My app started doing this as well. Have you been able to get yours working again?

I restarted both my Blaze and apple phone without any luck.

[Sal_kaki]

No, it still isn’t working 

[Curlysue]

I've had this issue before. I disconnected the Blaze from my app. Uninstalled the app. On phone removed the Blaze as a connection in Bluetooth. Resintalled app and logged in. Synced Bluetooth. I got mine to work. It may just take a start over fresh kind of deal.

[kschristensen]

Mine started doing this today.  I followed all the forum advice and it's STILL having trouble connecting. About to switch to Apple watch.

Update: It did start working.

[irun4fun]

I was able to get it to work again. I turned the bluetooth off and then back on in the setting on my iphone.

I found these directions in the fitbit help online. Just needed to take a little time to find this.

[Susan1922]

My blaze has been doing this since Friday.  I have done all the suggestions on fitbit website.  Start, stop, uninstall , re-install, log out, log in .... ad infinitum . I am thoroughly disgusted . I am beginning to believe in the built-in obsolescence.  This watch is only 16 months old and I have taken good care of it. Phooey 😝

[emilyfromcle]

Mine also has not been connecting for 3-4 days. I have tried everything numerous times and it still isn't working. I'm getting very frustrated and am about to give up on fitbit all together.

[irun4fun]

Contact fitbit support. They have very helpful for me in the past.

[Sal_kaki]

I have already tried that...

[FerdinandFitbit]

Hi there everyone! I'm happy to see you're part of the Fitbit Family! 🙂

I'm sorry you guys are having problems getting your trackers to sync and thanks a lot for all you've already tried to get them to work. Just to be sure we're on the same page, I'd like you to check the following:

1. Make sure that the phone you're using for syncing is compatible. You can verify that on this link.
2. Uninstalling and reinstalling the app is not recommended.
3. Make sure you've already tried to restart your Blaze. You can easily do this by pressing the left and lower right buttons for 10-12 seconds. This will make your tracker to reboot.
4. Try to restart your phone.
5. After  restarting your phone and restarting your tracker, try setting it up as a new device. For this, go to the Account section at the top right corner on the Fitbit app and select the option that says "Set up a new device". Follow the on-screen instructions and once you're done, your tracker should be syncing without a problem.
6. Make sure you're running on the latest version of the Fitbit app for your device.
7. If that doesn't help, try logging into your Fitbit account from a different device that is compatible and see if it syncs.

Hope this helps and if you are still having problems after trying all the tips above, please let me know and I'll be happy to help you out!

[dlou4him]

My Blaze has not been connecting to the app for weeks now, and now the charge is only lasting for one day.  Definitely considering switching to Apple.

[Sal_kaki]

It’s working! My iPhone was the problem. I had to reset My phone

[irun4fun]

That is great!

My problem was with the iphone also not the fitbit.

[dlou4him]

What did u have to do with your phone?
--
*May the God of hope fill you with all joy and peace as you trust in him, *
*so that you may overflow with hope by the power of the Holy Spirit. *
*Romans 15:13*

*Have a blessed day.*
*Donna*

[Saxdaddy]

Just like @kschristensen, my Blaze stopped synching to my iPhone X after working for a few months. I also started considering switching to Apple Watch but I'm not in the mood to throw that much more $$ at Apple.

I had already restarted my watch, phone, Bluetooth, enabled Bluetooth Classic mode, disabled Classic mode but all for naught. I went to the Fitbit setup page from my PC and installed the app. The good news was this worked. As someone else suggested, I uninstalled/reinstalled the mobile app and this finally did it for me. 

Glad to see the OP got it working too. Fitbit team, you should have your engineers look into why the cache for the mobile app causes this failure after a while.