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Blaze will not connect to phone except in classic now.

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‎06-16-2017 10:19 - last edited on ‎06-19-2017 04:17 by Moderator Alum

‎06-16-2017 10:19 - last edited on ‎06-19-2017 04:17 by Moderator Alum

Had everything setup with my blaze, was working well, except couldn't control the music.

 

Turned on classic Bluetooth, reconnected after deleting the old Blaze connection (wouldn't find the classic until I did) Great.. I can control music.. now the sync doesn't work in the app.. ok so turn off Classic Bluetooth, remove the Blaze (Classic), try to find the normal Blaze again.. and nothing won't show up in the Device list at all. 

 

Remove it from my profile and try to setup with it connected with the Bluetooth Classic - setup device.... I agree .... crash. Uninstall, reboot phone, blaze, try again... crash.. crash.. crash... Turn classic BT off, reboot blaze, reboot phone, turn on BT.. no blaze listed. Now I can't connect my blaze to my account... and the internal clock on the blaze is amazingly crappy, it's lost 8 minutes in 4 hours.

 

Any help fixing this would be helpful ... I'd rather fix it than smash it with a hammer.. 

 

Moderator edit: Word choice

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‎06-19-2017 04:16

‎06-19-2017 04:16

A warm welcome to the Community @CoderWanted and thanks for troubleshooting this issue by yourself.

 

If your tracker is not syncing, I recommend following the instructions provided in the Having trouble syncing? post. After these steps your tracker should sync without an inconvenience.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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