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Blaze will not hold charge. Have had it 6 weeks.

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‎03-22-2017 17:26

‎03-22-2017 17:26

When on charger it shows fully charged. Before i can get it mounted in the bad it shows low battery  then goes dark. Ihave already tried to reset by holding the left and bottom right buttons until the icon comes up. Didn't help. When i first got it charge lasted about 5 days within 2 weeks it only lasted 2 days. Then more week only 1 day. Now it is useless.

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‎03-22-2017 20:46

‎03-22-2017 20:46

Welcome to the forums!

Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...


Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

If it doesn't help Contact Support
http://help.fitbit.com/?cu=1

 

Check out the other forums and join in! Hope to see you around!

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎03-23-2017 06:01

‎03-23-2017 06:01

A warm welcome to the Community @Mitchc, thanks for troubleshooting this inconvenience by yourself and @WendyB thanks for stopping by.

 

I would like to know if you followed our friend's recommendation? If you haven't, I recommend taking a look at this post and follow the instructions provided there.

 

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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