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Blaze will not sync after battery died

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‎02-13-2017 05:34

‎02-13-2017 05:34

Hi. My blaze ran out of battery, now it is charged again it won't sync to my phone and it has the wrong time and date. I have connected, disconnected and shut down and rebooted my blaze but nothing. Any ideas? 

Thanks. 

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‎02-13-2017 05:42 - last edited on ‎08-20-2024 11:02 by Fitbit Moderator

‎02-13-2017 05:42 - last edited on ‎08-20-2024 11:02 by Fitbit Moderator

Hi, @Harrietcollins1, have you tried a restart of your Blaze?  Scroll to the settings page and choose shutdown and confirm.  Press and hold the left button to restart and then immediately try to sync.  I find the shutdown/ restart works well for me if I am having sync trouble.

Toggling Bluetooth off, waiting, and then on again on your phone can also help.

Sense, Charge 5, Inspire 2; iOS and Android

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