Blaze will not sync with Galaxy S7, Galaxy S7 Edge or Galaxy S5

[patesq]

We've had Charge HRs for some time and didn't have problems syncing them with our old phones (Galaxy S5s).  We recently upgraded our phones to the S7 (my daughter) and the S7 Edge (me).  We had no problems syncing our Charge HRs with the new Galaxy S7s.  Today, I bought a Fitbit Blaze and have been trying to sync it with my S7 Edge for many, many hours with no luck.  The 16 year old daughter assumed I was just being incompetent and took over.  She tried to sync it with my phone, her phone (the Galaxy S7) and with my old phone, the Galaxy S5.  No luck with any of the phones.  The Blaze took a long time for the initial update (about 2 hours) but did eventually boot up.  The screens all look fine and it's counting steps but it won't transfer the information.  We have restarted all of the phones and the Blaze with no luck.  My daughter is convinced that the Blaze is defective but I thought I'd check and see if anyone has any ideas before we return it.

[Rich_Laue]

The cars BT should not affect this, since out like the Blaze is a receiver. Think of it as every receiver can attach to a BT sender/hub/phone, but a receiver can only connect to one sender.

[roryt10]

I just got my blaze connected to my S7 with no problems whatsoever. At first I thought I was in the same bought as some of you, but all you have to do is:
go into fitbit app and click blaze under devices
- scroll dowon and under general settings everything is right there. Whynfitbit would purposefully have every single setting turned off beats me but they do. Simply turn on everything you want and then it will sync. Then you are good to go!

I got a text 2 minutes afterwards and it came up on the watch.

I also did not need to delete my charge HR. So you CAN have both devices

Hope this helps people!

[roryt10]

**same boat ^^^ not bought ha

[Rich_Laue]

@roryt10 scroll to the bottom of the page, press "FULL" then you will have the option to edit your own posts.

[Jlroesler]

Thanks.....Fitbit support just told me that the Blaze didn't support notifications on the S7 yet. I agree....why on earth would they have them set to off???? Thanks

[JoseD]

i had the exact same problem, but it was solved. It wasn't complicated, but there were several steps to take in order for my GS7 messages to be read on my blaze. You can search for the words "galaxy S7 fitbit blaze solved" for a step by step.

From what I remember: Once you have the fitbit app and have already done the initial sync... you have to go into setting, (allow the phone to sync to the blaze), then go to settings on your phone, then click applications on the phone, then click on the messenger application and allow notifications and popups. Then go to the fitbit application on your phone and click on the blaze icon. Under general settings you'll see call and text notifications. Choose the one that you are using, messenger, messenger +, or hangouts. Then enable the widget notification and your phone should ask you if you want to sync (Yes, again, this is a differnt sync then the origial sync which is why I was so confussed.)

I really hope this was not too confussing. Again, This phone will read messages and works just fine with the blaze. 

Best of luck everyone!!!

[JoseD]

please see my post 

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[Rich_Laue]

These are the same steps required to set up notifacsrion with any Android device.

[jmcpoke]

This worked for me.

[Kbxr]

I'm having the same problem. My Blaze worked fine with my Galaxy s5, but won't sync with my S7.