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Blaze will not update time

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‎09-13-2017 07:28

‎09-13-2017 07:28

I have reset my Fitbit blaze. Tried to sync with the app. Used the website to try to sync to watch. Forced shutdown. Tried everything and my time will not sync. It is stuck on the time from when we were out of town. 

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‎09-13-2017 08:39

‎09-13-2017 08:39

Hi there @Crorrer. Good to see you in the Forums and I'm sorry you're having problems with the time on your tracker not showing up correctly 😕

 

I can recommend setting up your tracker as a new device. For this, go to the Account section at the top right corner on the Fitbit app and select the option that says "Set up a new device". Follow the on-screen instructions and once you're done, your tracker should be syncing without a problem and the time should appear correctly.

 

Let me know how it goes and anything else you may need, I'm here to help!

Ferdin | Community Moderator, Fitbit

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