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Blaze will only display a small battery icon

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‎09-13-2018 04:22

‎09-13-2018 04:22

After charging my Blaze last night, the screen will not display anything other than a tiny battery icon in the top left of the screen. It still seems to be working and recording all of my data when I sync it to my phone but the display is black other than the battery. I have restarted several times by holding the left button and bottom right but all that does is display the FItbit icon and goes back to a black screen. 

Can anyone help??

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3 REPLIES 3

‎09-14-2018 04:40

‎09-14-2018 04:40

It's great to welcome you @TomPPP.

 

I appreciate all the efforts in trying to fix this issue. Since the restart process didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

 

Keep me posted. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎12-02-2018 13:11

In response to AlejandraFitbit

‎12-02-2018 13:11

Hi, mine is showing the same. How can I fix this?

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‎06-29-2019 14:14

In response to AlejandraFitbit

‎06-29-2019 14:14

Mine is doing the same thing. Was a fix figured out?

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