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Blaze won’t charge and is overheating

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‎10-07-2018 07:15 - last edited on ‎10-08-2018 04:11 by Moderator Alum

‎10-07-2018 07:15 - last edited on ‎10-08-2018 04:11 by Moderator Alum

So I’ve cleaned the contacts, I only use the cord provided for charging and I can not get my Fitbit to charge. It looks like it is sometimes then as soon as I disconnect from charger it goes to red and instantly dies. It also seems hot now when I try again to recharge. My watch isn’t even two years old? Help!

 

 

Moderator edit: subject for clarity

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‎10-08-2018 04:15

‎10-08-2018 04:15

It's great to see you here @Candyjo.

 

Thanks for troubleshooting this by yourself. Since the steps you tried didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

 

Keep me posted. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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