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Blaze won't charge and won't hold the charge

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My watch wont stay on the charger and now my fit bit blaze wont charge 

 

 

Moderator edit: updated subject for clarity

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Welcome to the Community Forums @Rhonda26! I'm sorry for the late response. 

 

I'd recommend restarting your Blaze once. Then, let your device to run out of battery to charge it again. Once you're ready to charge it, following the steps provided in the help article: Why isn't my Fitbit device's battery charging? and Can I extend my Fitbit device's battery life?

 

We recommend to charge your trackers via the USB port over a wall adapter. However, it is also possible to charge your Fitbit tracker with a UL certified wall adapter. What may actually cause damage to the tracker's battery (either on a computer or a wall adapter) is the charging time, which if excessive over time may damage the battery and therefore cause quick battery drain or prevent the tracker from charging at all. 

 

Tips to best charge Fitbit trackers are:

 

  • Use only genuine Fitbit charging cables
  • Use only UL-certified wall chargers
  • Avoid USB battery packs
  • Charge at room temperature

For charging purposes, your charging cable can be plugged into any USB power source, including but not limited to:

 

  • A computer
  • A Wall A/C to USB adapter, commonly found with smartphones
  • A DC to USB adapter (vehicle power port)

 

Let me know the outcome, I'll be around. 

Maria | Community Moderator, Fitbit


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