help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze won’t charge due to burnt pins on watch

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-16-2020 21:26

‎03-16-2020 21:26

Used to wear my blaze religiously, bought my wife a versa and an ace for all of my kids. then started to have issues with my blaze not holding a charge and inconsistent charging and battery life.
Had it on charge one day and it didn’t charge, when I inspected it the parts that the pins on the charger connect to were burnt !! 
I always cleaned it religiously so it didn’t stink or get damaged. Just wondering if anyone else had a similar issue ? I will post a picture when I dig it out 

Best Answer
0 Votes
2 REPLIES 2

‎03-16-2020 21:52

‎03-16-2020 21:52

Doesn't matter about the picture. It will not charge at all. Get with support to see what your options are

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer
0 Votes

‎03-21-2020 05:48

‎03-21-2020 05:48

@The_Hedgehopper   Did you try cleaning the pins with rubbing alcohol and a toothbrush?  This is one of Fitbit's recommendations if your device won't charge.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer
0 Votes