Blaze won't charge

[Bittib]

Fitbit blaze was holding a charge perfectly 3 to 4 days then went to a one day charge only now blank screen have had for one year Paid almost $200 for this not very happy not sure what Fitbit is doing about the situation but would like to know

Moderator edit: updated subject for clarity

[MarreFitbit · Accepted solution]

Hi @Bittib, welcome to the Community Forums. I totally understand how you feel about your Blaze not charging. 

If your Blaze is still not taking a charge, please take a look at the help article Why isn't my battery charging? and follow the instructions provided there.

We recommend to charge your trackers via the USB port over a wall adapter. However, it is also possible to charge your Fitbit tracker with a UL certified wall adapter. What may actually cause damage to the tracker's battery (either on a computer or a wall adapter) is the charging time, which if excessive over time may damage the battery and therefore cause quick battery drain or prevent the tracker from charging at all. 

Tips to best charge Fitbit trackers are:

• Use only genuine Fitbit charging cables
• Use only UL-certified wall chargers
• Avoid USB battery packs
• Charge at room temperature

For charging purposes, your charging cable can be plugged into any USB power source, including but not limited to:

• A computer
• A Wall A/C to USB adapter, commonly found with smartphones
• A DC to USB adapter (vehicle power port)

Give this a go and let me know the outcome.