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Blaze won’t charge

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‎06-28-2018 15:55

‎06-28-2018 15:55

I’ve had my blaze for over a year now with absolutely no issues. Just today I went to charge it and it won’t. I’ve cleaned the contacts, reset it, and switched chargers, all to no avail. Any suggestions?

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‎07-01-2018 05:27 - last edited on ‎12-25-2024 13:38 by Fitbit Moderator

‎07-01-2018 05:27 - last edited on ‎12-25-2024 13:38 by Fitbit Moderator

Hey @GreggWith2Gs great to see new faces, welcome!

I appreciate the efforts in trying to fix the battery issue you are experiencing. Since the steps you tried didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

Keep me posted. Smiley Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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