10-21-2018
12:57
- last edited on
10-22-2018
04:15
by
AlejandraFitbit
10-21-2018
12:57
- last edited on
10-22-2018
04:15
by
AlejandraFitbit
So on a usual basis I charge in the night and wear it during the day. So I charged it one night after wearing it all day, I woke up and put it on and it won’t turn on, so I try charging it and I won’t charge so I try a different outlet and won’t work! I have had the Fitbit for maybe 11 months so I think I still have a warranty but I don’t know.
Moderator edit: subject for clarity
10-22-2018 04:16
10-22-2018 04:16
It's great to welcome you @Jpmsims.
I appreciate all the efforts in trying to fix this issue and recommend taking a look at the help article Why isn't my battery charging? and follow the instructions there. Also, restart the device by doing the following:
Let me know the outcome.
10-22-2018 07:10
10-22-2018 07:10
Thank you it worked I came back on
10-28-2018 04:06
10-28-2018 04:06
Those are great news @Jpmsims.
I am glad to hear that the instructions provided worked and that your tracker is now working properly. If there is anything else I can do for you, do not hesitate to post it.
Keep the stepping up!
10-28-2018 09:31
10-28-2018 09:31
My fit bit blaze will not charge and I have pushed the buttons to reset a couple of times to no avail.
10-29-2018 04:25
10-29-2018 04:25
It's great to see you here @Holmer.
I appreciate all the efforts in trying to fix this and would like to know if you have followed the instructions I provided in my previous post? If you haven't, I recommend taking a look at them.
See you around.