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Blaze won’t charge

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So on a usual basis I charge in the night and wear it during the day. So I charged it one night after wearing it all day, I woke up and put it on and it won’t turn on, so I try charging it and I won’t charge so I try a different outlet and won’t work! I have had the Fitbit for maybe 11 months so I think I still have a warranty but I don’t know.

 

 

Moderator edit: subject for clarity

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It's great to welcome you @Jpmsims.

 

I appreciate all the efforts in trying to fix this issue and recommend taking a look at the help article Why isn't my battery charging? and follow the instructions there. Also, restart the device by doing the following:

  1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
  2. Let go of the buttons.

 

Let me know the outcome. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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Thank you it worked I came back on 

 

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Those are great news @Jpmsims.

 

I am glad to hear that the instructions provided worked and that your tracker is now working properly. If there is anything else I can do for you, do not hesitate to post it.

 

Keep the stepping up! Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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 My fit bit blaze will not charge and I have pushed the buttons to reset a couple of times to no avail.

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It's great to see you here @Holmer.

 

I appreciate all the efforts in trying to fix this and would like to know if you have followed the instructions I provided in my previous post? If you haven't, I recommend taking a look at them.

 

See you around. Smiley Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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