Blaze won't charge

[MonirB]

It’s the 2nd time where my blaze will not charge. On first occasion I put it in to charge and nothing happens. Until it dies completely the. Started to charge. On 2nd occasion same happens. Low battery and will just not charge. Tried rebooting to no avail. Tried unsyncing andnothing. Held onto left and bottum right button and still nothing. Does not want to charge.

Moderator edit: updated subject for clarity

[MarreFitbit · Accepted solution]

Welcome to the Community Forums @MonirB! I'm sorry for the late response. Thanks for troubleshooting your Blaze prior to contacting us. 

Please take a look at the help article Why isn't my Fitbit device's battery charging? and follow the instructions provide there.

We recommend to charge your trackers via the USB port over a wall adapter. However, it is also possible to charge your Fitbit tracker with a UL certified wall adapter. What may actually cause damage to the tracker's battery (either on a computer or a wall adapter) is the charging time, which if excessive over time may damage the battery and therefore cause quick battery drain or prevent the tracker from charging at all. 

Tips to best charge Fitbit trackers are:

• Use only genuine Fitbit charging cables
• Use only UL-certified wall chargers
• Avoid USB battery packs
• Charge at room temperature

For charging purposes, your charging cable can be plugged into any USB power source, including but not limited to:

• A computer
• A Wall A/C to USB adapter, commonly found with smartphones
• A DC to USB adapter (vehicle power port)