Blaze won't charge

[donahuechasd]

I've had my Blaze a few years. Yesterday it stopped working and is no longer registering a charge indication. Are there any repair options available or is it simply an expensive disposable item?

Moderator edit: updated subject for clarity

[MarreFitbit]

Hi there @donahuechasd, welcome to the Community Forums. 

Please take a look at the help article Why isn't my Fitbit device's battery charging? and follow the instructions provide there.

We recommend to charge your trackers via the USB port over a wall adapter. However, it is also possible to charge your Fitbit tracker with a UL certified wall adapter. What may actually cause damage to the tracker's battery (either on a computer or a wall adapter) is the charging time, which if excessive over time may damage the battery and therefore cause quick battery drain or prevent the tracker from charging at all. 

Tips to best charge Fitbit trackers are:

• Use only genuine Fitbit charging cables
• Use only UL-certified wall chargers
• Avoid USB battery packs
• Charge at room temperature

For charging purposes, your charging cable can be plugged into any USB power source, including but not limited to:

• A computer
• A Wall A/C to USB adapter, commonly found with smartphones
• A DC to USB adapter (vehicle power port)

Let me know if you need further assistance, I'll be around and glad to help you.