help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze won't charge

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-02-2021 09:28 - last edited on ‎12-08-2021 04:37 by Fitbit Moderator

‎12-02-2021 09:28 - last edited on ‎12-08-2021 04:37 by Fitbit Moderator

My blaze was low on battery so I plugged it in and after a few hours it was still low. Then it suddenly turned off (while in the charger). It doesn’t charge, turn on, or respond in any way. I’ve tried the charger in different plugs and ports and nothing. My friend tried my charger with their blaze and no problems. I also tried their charger and still nothing. I’ve had it less than a year so it’s pretty upsetting. 

 

Moderator Edit: Clarified subject

Best Answer
0 Votes
1 REPLY 1

‎12-02-2021 10:06

‎12-02-2021 10:06

Hi @KCHarrison  that's what happened to mine when it died. See if customer support can tell you how the battery looks. They can "see" more on their side and might be able to let you know something.

https://myhelp.fitbit.com/s/support?language=en_US 

Stepping in the U.S.A. since September 2013. Android 14

Best Answer