01-31-2017 20:42
01-31-2017 20:42
I have been having trouble with my blaze updating and it wouldn't keep the right time. So I deleted the blaze uninstalled the app, then reinstalled it. But now when I try to set it all back up once I get to the code you enter it says connecting and just never connects. I've went into my Bluetooth settings and forgot the device. I even turned on the Bluetooth through the blaze and connect that way but it still won't work.
02-01-2017 07:47
02-01-2017 07:47
Is the device you are trying to sync to a supported device?
iOS: https://www.fitbit.com/content/assets/onezip/images/devices/Fitbit_SupportedDevices_iOS.pdf
Android: https://www.fitbit.com/content/assets/onezip/images/devices/Fitbit_SupportedDevices_Android.pdf
Windows: https://www.fitbit.com/content/assets/onezip/images/devices/Fitbit_SupportedDevices_Windows.pdf
02-02-2017 04:21
02-02-2017 04:21
A warm welcome to the Community @Phelb16 and @SunsetRunner thanks for stopping by.
I would like to know if you keep having problems setting up your tracker? If you do, I recommend restarting your tracker and phone. After the restart process, follow these steps to paired your tracker one more time:
Let me know the outcome.