Blaze won't connect to my IPhone 6

[AspenBauman]

My Blaze won't connect to my iPhone 6. I just got it today.

[PattyAE]

I had the same problem until I went to the blue tooth settings and removed the Fitbit from the list. Then I rebooted phone and fitbit and then it worked. For me, removing the Fitbit from the blue tooth list is what made the difference. Since you did not mention doing that in your post, that may work for you too. Good luck!     Patty

[JMJ5]

I ended up removing the app and telling my phone to forget it on Bluetooth
and then rebooted both phone and fitbit, then just started as a brand new.

Hope this helps

J

[JMJ5]

Yeah! Now get moving.

J

[Kaloria]

I tried the steps you mentioned.  Once I am at the onscreen instructions and I am asked to "Enter the number on your display"  and I do the phone gets stuck in the "Connecting to Fitbit..." mode and nothing happens.  

Can you advise what I should do?

[K8Pinto]

I had that happen too. I had to do it from my iPad and not my phone, with
the Bluetooth on my phone turned off so it wouldn't connect. I also
uninstalled the app from my phone and reinstalled it. I can't remember at
which stage.

I am STILL having connectivity issues. I have to Power Off my phone before
trying to sync. It's ridiculously dumb.

[Pcoong]

I also have an iPhone 6, after deleted the blaze on bluetooth then I reconnect it (on bluetooth). Went back to fitbit app, (after almost 2 miniutes), the screen moving and ask me to update my Blaze. It's seem working now.... awaiting for the app to update....

[Jlcearley]

Hallelujah; I have successfully reconnected my Blaze Tracker and my iPhone6.

I have been fighting the the loss of connection between my Blaze tracker and my iPhone6. I tried all the recommendations from the Fitbit community and nothing worked. 

So, I went back to basics and did the following:

1) Eliminated Blaze from my Bluetooth.

2) Deleted the Fitbit App.

3) Completely shut down my iPhone (which needs to be done at least weekly; it's a computer); then started it up.

4) Reloaded the Fitbit App.

5) Restarted the Blaze Tracker by pressing the left button and lower right button for about 10 seconds (and I may have done this earlier).

6) Went to the Connect a New Device in the FitbitApp.

7) Followed the instructions; and, it connected, took me through the instructions, updated my Blaze Tracker, and now all is well.

Hope this helps.

[Jlcearley]

Hallelujah; I was able to reconnect my Blaze Tracker to my iPhone6. I have been frustrated for weeks due to my inability to connect.

I finally resorted to basics, and did the following:

1) At some point, I reset my Blaze Tracker by pressing the left and lower right buttons for at least 10 seconds until the message showed it was reset.

2) Disconnected the BT from Bluetooth.

3) Eliminated the Fitbit App.

4) Completely shutdown my phone (it is a computer that needs to be shutdown at least once a week).

5) After starting up, reloaded the Fitbit App.

6) went to the Fitbit App, and proceeded to the Add a Device in the App.

7) Followed the direction; and, the connection proceeded. It took some time, but the process reset my tracker and now I am connected.

[FerdinandFitbit]

Hey there @Jlcearley. Welcome to the Fitbit Community!

Thank you so much for sharing this with us!

I'm pretty sure that many users will find this very helpful!

[Gigi7186]

Thank you so much! Have been battling with this for days. Your instructions worked!

[FerdinandFitbit]

Great to hear that you were able to get back on track with those instructions @Gigi7186! 😄

If you need anythig else at all, let us know!

[Smallspkp]

I've tried everything on the help page. I'm trying to add a Fitbit blaze and it won't recognize it. I've tried resetting the blaze, uninstalling and reinstalling the app, restarting my phone. Nothing works. The one time it recognized it it just tried to connect after I put in the code before telling me it failed to connect. 

[FerdinandFitbit]

Hi there @Smallspkp. Grea to see you in the Community Forums! 🙂

I'm sorry you're having problems setting up your Fitbit Blaze 😕

Is this a brand new tracker or had you already been able to set it up before? Besides telling you  that it failed to connect, is it giving you any other error message or is that the only one? What exactly does it say? If it gives you any other error message, what is it exactly?

[Stephiemermaid]

Hi can someone please help me with my Fitbit Blaze? I love the music feature linking to my iPhone music -- all of a sudden it says  "Not Connected" with "Notifications On" & "Connected" via Bluetooth & yet it will NOT connect to my music ?? And my Fitbit & iPhone are right next to each other!  Anyone else have this suddenly happen? Can someone please assist me as my music keeps me walking ! Thanks!

[Lucy128]

Will this erasE al my information 

[Rich_Laue]

@Lucy128 your information is safely stored in the cloud in your Fitbit account. 

@Stephiemermaid does your Blaze receive notifications? 

Have you tried restarting or powering off the phone and Blaze? 

[rsaucedo]

I just had the same connectivity issue and followed everyone's instructions.Still no luck, until I turned on a radio with blue tooth. As soon as my iphone 6 saw the radio then my blaze responded with the 4 digit code. So maybe if someone else is having issues try using another bluetooth device first.

[Bobnaquin]

I have had my Fitbit Blaze for 3 years and it has been flawless- until the last software upgrade. Then it would not connect to my phone,  After trying everything many, many times, I read in a note here to hold the left hand button and the lower right hand button for 10-12 seconds.  That was the key to making mine work.  In the app on my phone it just says to press those two buttons. It does not say how long.  Good luck.