help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze won't connect with Bluetooth

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-03-2017 15:32

‎07-03-2017 15:32

This is the second day I am going to lose data as the blaze won't connect to bluetooth! It hasn't been right for awhile. I have tried the turning on and off phone, Bluetooth etc I have also tried unpairing them. Nothing works! This is the second dodgy blaze I have had! 😢

Best Answer
0 Votes
1 REPLY 1

‎07-03-2017 15:43

‎07-03-2017 15:43

Sorry to hear this @Snoops2789

Have you restarted your tracker yet?

When you say unpair, you did this through the phone or computers Bluetooth settings, and not the app or web, correct?

Have looked at the sync troubleshooting guide yet?

Could there be a second device nearby that you have sulynced through?

 

Now you have mentioned that the Blaze wont connect, but have failed to say what this device it will not connect to.

 

Best Answer
0 Votes