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Blaze won't do anything and can't set up

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‎01-02-2017 15:36

‎01-02-2017 15:36

I got a FitbitBlaze today, and I first got the app on my iPod 6th Generation, and tried setting up my Fitbit. When I got to the step where I was supposed to connect it via Bluetooth, it would not appear. I plugged in the Fitbit to charge, but all that happened was the display turned on, but it just displayed black. I tried restarting the Fitbit, and got no response. Everything I tried has not been working, and it will not respond to anything, the Fitbit also does not turn off or do anything, and is completely unresponsive. Please help!!!! 

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‎01-02-2017 15:39

‎01-02-2017 15:39

@Sylvan_M  What iOS does your iPod have?  Looks like minimum requirement is IOS 8 or newer.

Kelly | Oklahoma
Alta HR, Blaze, Flex 2, Charge 2, Charge, and Aria * IPhone 7+

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‎09-19-2017 15:27

‎09-19-2017 15:27

hi there,i have exactly same problem .It doesn't respond to anything. Restarting it and turning bluetooth on and off not working either. I've tried over 20 times and still not going anywhere.

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