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Blaze won't hold a charge

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My battery on my Fitbit Blaze has been fine for 2 years, and now all of the sudden the battery will only last 1 day, and takes a very long time to recharge back up. Have I just owned the Fitbit for too long that the battery is dying? If I get a new Fitbit (like the Fitbit Versa) how do I know that this won't happen again to the next Fitbit in 2 more years?

 

Thanks

 

 

Moderator edit: subject for clarity

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Hey @bnadolne22, it's great to welcome you.

 

If you are having issues with your tracker holding a charge, I recommend taking a look at this post and follow the instructions provide there. Now if you are interested in the Versa, you can check this page, where you will be able to compare all of our units.

 

Let me know the outcome. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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Alexandra- I purchased a NEW Blaze in June and it won’t even charge now. It did not get wet. I have tried every trick in the book. What are my options. 

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It's great to see you around @Mdamaged.

 

I appreciate all the efforts in trying to fix this battery problem. Since the steps you tried didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

 

Keep me posted. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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