09-04-2018
16:23
- last edited on
09-05-2018
05:17
by
AlejandraFitbit
09-04-2018
16:23
- last edited on
09-05-2018
05:17
by
AlejandraFitbit
My battery on my Fitbit Blaze has been fine for 2 years, and now all of the sudden the battery will only last 1 day, and takes a very long time to recharge back up. Have I just owned the Fitbit for too long that the battery is dying? If I get a new Fitbit (like the Fitbit Versa) how do I know that this won't happen again to the next Fitbit in 2 more years?
Thanks
Moderator edit: subject for clarity
09-05-2018 05:18
09-05-2018 05:18
Hey @bnadolne22, it's great to welcome you.
If you are having issues with your tracker holding a charge, I recommend taking a look at this post and follow the instructions provide there. Now if you are interested in the Versa, you can check this page, where you will be able to compare all of our units.
Let me know the outcome.
09-05-2018 05:56
09-05-2018 05:56
Alexandra- I purchased a NEW Blaze in June and it won’t even charge now. It did not get wet. I have tried every trick in the book. What are my options.
09-06-2018 04:06
09-06-2018 04:06
It's great to see you around @Mdamaged.
I appreciate all the efforts in trying to fix this battery problem. Since the steps you tried didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.
Keep me posted.