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Blaze won't hold a charge

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‎12-16-2016 19:50 - last edited on ‎12-05-2018 17:48 by Moderator Alum

‎12-16-2016 19:50 - last edited on ‎12-05-2018 17:48 by Moderator Alum

My fitbit blaze won't hold a charge for more than a day and it won't sync to my phone. It was working just fine 2 days ago. The time is way off as well but, I think that is just because it won't sync. What do I do?

 

 

Moderator edit: subject updated for clarity 

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2 REPLIES 2

‎12-17-2016 01:12

‎12-17-2016 01:12

Normally I would say try the two button restart by holding down both the Left and lower Right buttons. However I have the feeling it is more of a hardware lock up up and will recommend going to the settings men I. scrolling to the bottom, and doing a shutdown of your Blaze. 

Then press any but on to turn it back on. 

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‎12-20-2016 05:01

‎12-20-2016 05:01

I am having the same exact issues. I have not been able to sync my Fitbit to my phone since 10/26/16.

I did the shut down and restart multiple times. Does not make a difference. Now it no longer holds a charge.

I think I will be returning it or seeing if the store with exchange it. It's not even 6 months old and I'm having these issues...

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