12-26-2016 21:18
12-26-2016 21:18
My Fitbit blaze will not hold a charge for anymore than 8 hours. My mom has had hers over a year longer and hers last around 5 days. I do not play on it that much or anything. What is wrong?
12-27-2016 08:14
12-27-2016 08:26
12-27-2016 08:26
Hi @Mikidance10. Wlecome to the Forums! 😄
The battery on your Blaze should last at least 5 days with a regular usage. If after trying @SunsetRunner's suggestions that doesn't improve, I'd recommend to fully charge your tracker. Once the battery is full, put it back on and use it as you would normally do. Make sure to sync it right after charging it and try to sync it every one or two hours. Once the battery dies, feel free to get in touch with the Support Team and they will be able to review your tracker and see in the logs how the battery was behaving and they will be able to provide further help.
Let us know if you need anything else!
Help others by giving votes and marking helpful solutions as Accepted
07-31-2017 13:00
07-31-2017 13:00
My Blaze is 7 months old and won't charge. What can I do?
07-31-2017 13:35
07-31-2017 13:35
Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...
Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1
Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291
http://help.fitbit.com/articles/en_US/Help_article/1799
If it doesn't help Contact Support
http://help.fitbit.com/?cu=1
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum
08-03-2017 06:05
08-03-2017 06:05
A warm welcome to the Community @Imgingera and @WendyB thanks for stopping by.
I would like to know if the instructions provided by our friend here were helpful? Are you still having battery inconveniences after trying her recommendations?
Hope to hear from you soon.