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Blaze won't hold a charge

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‎08-31-2018 17:53 - last edited on ‎09-02-2018 04:27 by Moderator Alum

‎08-31-2018 17:53 - last edited on ‎09-02-2018 04:27 by Moderator Alum

Blaze not holding a charge. No solution from Fitbit support. Cheap company offering 25% for old trackers. Why can’t they update the software. Blaze not 2 years old. They have discontinued the Blaze. What does that tell you. Very poor customer service.

 

 

Moderator edit: subject for clarity

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‎09-02-2018 04:29

‎09-02-2018 04:29

Hey @CathyClaire, it's great to see you around.

 

I am sorry to hear that your Blaze isn't holding a charge but it's great to know that you were offered a discount for another Fitbit. If you are interested in using that discount, in this page you will be able to compare them all. Maybe there's one that meet your needs.

 

Regarding your inquiry, we're always working to streamline our offerings as we introduce new products. Although it has been a very popular product for us, we’ve decided to discontinue selling Blaze on fitbit.com. 

Please note that we’ll continue to support Blaze from a software standpoint, along with any questions you might have during your use of the product. Please check our warranty policy.

 

Catch you later. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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