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Blaze won’t hold charge over night

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My blaze is probably a year old and it just stayed to act like this where it won’t hold a charge for a day or even over night it’s starting to take longer to sync. 

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@Karl_the_llama It's great to see that you've visited the Fitbit Community!

 

I will gladly assist you with your Blaze's battery and syncing issues. For the battery issues please try cleaning the contacts using cotton with rubbing alcohol then charge it by plugging it for a couple of hours directly to your computer's usb port (try different ports) or use an UL listed usb wall adapter. After this, restart your device and see how it behaves.

 

Regarding the syncing issues. Which phone are you using? Is it compatibleYou can try going to your phone's bluetooth settings and remove all devices listed there. Restart your phone and restart your device. After this try syncing them. Also, if you are using an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on. You can find additional suggestions here.

 

Let me know how it goes.

Alvaro | Community Moderator

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