Blaze won't pair after pin screen

[Emmanex84]

I just got a new blaze, and after putting in the pin, it never goes past that, I've been on this for an hour, it doesn't pair after that, I'm using Android s7 AT&T on Android nougat, help

[SunsetRunner]

Hi

Feel free to check out the Fitbit Article:

Why can't I set up my tracker?

Make sure your mobile device or computer meets all the requirements for getting started with your Fitbit tracker.

Hope it helps

[Emmanex84]

Yes I have done all that, it's a Samsung galaxy s7, running Android 7 and it still won't pair, I tried to connect it to my windows 10 pc, it doesn't connect too ,ive restarted multiple times, both my phone and the tracker, and I've uninstalled and reinstalled the app too 

[SunsetRunner]

Hello

Since having done everything possible, feel free to contact the Fitbit Support Team: India | United Kingdom | United States

Mention what you've already tried to speed things up.

[Emmanex84]

Apparently, I just needed fast Internet to update the watch done, works fine now, thanks 

[SunsetRunner]

Fab

Have Fun

[AlejandraFitbit · Accepted solution]

A warm welcome to the Community @Emmanex84 and @SunsetRunner thanks for stopping by.

I am glad to hear that your inconvenience with your Blaze has been resolved and that it is working properly now. If you need anything else, do not hesitate in posting it.

Happy stepping.