Blaze won't pair with my Samsung Galaxy 8+

[Sylivmeh]

My Blaze stopped syncing. I read some help topics, tried them all and finally uninstalled the Fitbit app and installed it back.  It is visible but won't pair. It gives me a message that there is a problem  connecting with Blaze and then that an incorrect pin was entered. What can this pin be?

[FerdinandFitbit]

Hi @Sylivmeh! Good to see you in the Fitbit Community Forums! 🙂

I'm sorry you're having problems with your Blaze getting to sync correctly to your Blaze not syncing properly to your account 😕

Thanks for all you've tried to get it to work. I'd like to give you a hand with this!

I would suggest removing your Blaze from your connected Bluetooth devices on your phone. Go to the Bluetooth settings on your phone. On your connected devices, look for your tracker. Tap on it, then choose the option that says "Forget this device".

After you've done this, it would be a good idea to give your phone a restart as well as doing it with your Blaze. You can easily do this by pressing the left and lower right buttons for 10-12 seconds. This will make your tracker to reboot.

After that, proceed to set it up as a new device. For this, go to the Account section at the top right corner on the Fitbit app and select the option that says "Set up a new device". Follow the on-screen instructions and once you're done, your tracker should be syncing without a problem.

Hope this helps. Let me know if you need anything else!