help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze won't receive my text or call notifications

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-09-2017 12:08

‎02-09-2017 12:08

I have rebooted both my phone and blaze, turned bluetooth on and off, made sure the notifications button for messages was enabled, and everything that people have said to try on here and still do not get any. Any other suggestions out there?

Best Answer
0 Votes
2 REPLIES 2

‎02-09-2017 13:18

‎02-09-2017 13:18

Is the device you are trying to sync to a supported device?

 

iOS: https://www.fitbit.com/content/assets/onezip/images/devices/Fitbit_SupportedDevices_iOS.pdf

 

Android: https://www.fitbit.com/content/assets/onezip/images/devices/Fitbit_SupportedDevices_Android.pdf

 

Windows: https://www.fitbit.com/content/assets/onezip/images/devices/Fitbit_SupportedDevices_Windows.pdf

 

Best Answer
0 Votes

‎02-10-2017 03:59

‎02-10-2017 03:59

Welcome to the Forums @Crumb, thanks for troubleshooting this inconvenience by yourself and @SunsetRunner thanks for stopping by. 

 

Could you please tell me which phone you have so I can provide you the correct troubleshoot for this inconvenience? In the meantime, as recommended our friend, please check if your phone is in our list of compatible mobile devices.

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes