02-09-2017 12:08
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

02-09-2017 12:08
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
I have rebooted both my phone and blaze, turned bluetooth on and off, made sure the notifications button for messages was enabled, and everything that people have said to try on here and still do not get any. Any other suggestions out there?

02-09-2017 13:18
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

SunsetRunner
02-09-2017 13:18
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Is the device you are trying to sync to a supported device?
iOS: https://www.fitbit.com/content/assets/onezip/images/devices/Fitbit_SupportedDevices_iOS.pdf
Android: https://www.fitbit.com/content/assets/onezip/images/devices/Fitbit_SupportedDevices_Android.pdf
Windows: https://www.fitbit.com/content/assets/onezip/images/devices/Fitbit_SupportedDevices_Windows.pdf

02-10-2017 03:59
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post



02-10-2017 03:59
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Welcome to the Forums @Crumb, thanks for troubleshooting this inconvenience by yourself and @SunsetRunner thanks for stopping by.
Could you please tell me which phone you have so I can provide you the correct troubleshoot for this inconvenience? In the meantime, as recommended our friend, please check if your phone is in our list of compatible mobile devices.
Hope to hear from you soon.

