Blaze won't receive notifications from iOS

[RachelRose]

I’m sure this has been posted a hundred times but I can’t find anyone that had this issue fixed- 

since changing to an iPhone 8 my Blaze no longer gets text message notifications (I’ve gone through all the suggested settings and reinstalling it- no luck) And it continues to vibrate after I’ve answered the call. Is this an issue that Fitbit is actively trying to fix? If I update my Fitbit will I have the same issue with connecting to the iPhone operating systems? 

Moderator edit: updated subject for clarity

[MarreFitbit]

Hi there @RachelRose, welcome to the Community Forums. I appreciate your time while troubleshoot the notifications on your Blaze prior to contacting us. 

Thanks for letting us know about this issue. We’re currently working to resolve it and hope to have a fix soon. Be sure to keep your Fitbit device and app up-to-date to ensure you receive the quickest resolution.

We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.

Please let us know if there's anything we can do to assist you in the meantime.

[eagle]

I used to love my Blaze, now not so much. No matter what I do, no incoming text or calls come through. Oddly the battery seems to be draining faster now for some reason. Ready to fling this into the trash.

[bookcase]

yes, me too!   Won't sync, charge or updates.  

[MarreFitbit]

Hello there @bookcase and @eagle, thanks for stopping by. I totally understand where your concern is coming from. 

Thanks for letting us know about this issue. As said before, we’re currently working to resolve it and hope to have a fix soon. Be sure to keep your Fitbit device and app up-to-date to ensure you receive the quickest resolution.

Let me know if there's anything else I may do to help you in the meantime.

[PAcowgirl]

I wished i would have never updated my iphone. Lost my notification of text messages and the phone notification vibrates after i  answer my phone and says "active call" no kidding. I love my phone and fitbit, but this not working together is just insane. Apple please fix this.

[PAcowgirl]

Also, why is the battery going so fast on my phone now? not impressed at all Apple.

[Rich_Laue]

Please see This post