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Blaze won't recieve text messages

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‎01-03-2018 08:44

‎01-03-2018 08:44

I'm about to return my Blaze because I got it for the text message notification part. I have tried EVERY single troubleshooting imaginable that I have found online. Yes, I've reinstalled the app, yes I've restarted the phone and blaze, I've also paired it again, I've checked my notification tabs, I've turned them off and shut down the app, turned them on again, I've checked my phone settings, I've changed it so previews are on, etc etc etc... I have an iPhone SE- can someone please help before I give up and send it back? Yes, my phone is "compatible" and yes I've gone through all the suggested troubleshooting fitbit suggests.

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‎01-04-2018 06:07

‎01-04-2018 06:07

Hey there @skully13, welcome to the Community!

 

Thanks for troubleshooting this by yourself. I would like to know if you have contacted our support team, have they offer you a solution for this?

 

Hope to hear from you soon. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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