Blaze won't respond

[BCEB]

I got my Blaze about 2 years ago and 2 weeks ago I noticed just one of the green lights was working and then last week the one working light just stayed on most of the time and flashed when it felt like it - which affected heart rate and flattened the battery every 4 - 12 hours. I tried re-starting it and synchronising it but with little success. Then this morning tried to charge it and the device just got hot and showed a sign to show that it was hot. The phone has now died. Is this the expected life span of the watch. I've used it daily since I got it. Thank you

Moderator edit: updated subject for clarity

[Billsdevice]

Mine is about to die too.Out in the garage with a hammer has crossing my mind.

[MarreFitbit]

Hi there @BCEB, welcome to the Community Forums. I'm sorry for the late response. I appreciate your efforts while troubleshooting your Blaze. 

I've seen you contacted our Support Team after posting here and that they have helped you with this. Please keep an eye on your inbox for updates on your case. 

Hello @Billsdevice, thanks for stopping by. I'm sorry to hear that you're going through this situation. 

While reading your post I was wondering if you've already tried restarting your Blaze?

Give it a try and let me know the outcome. 

[BCEB]

Hi Maria

I got disconnected from the Support team so not sure if they will be in touch. There is nothing in my in box. Should I try and contact them again as Blaze is not charging - just getting hot. One minute shows it is charging and then it shows battery is flat - all within a minute. 

[Billsdevice]

Yes I used my cell phone this time to sync .We’ll see how long it stays “synced”.Why do we have to sync these devises so frigging often.
WDR

Sent from Mail for Windows 10

[Laag]

Same thing happened to my Blaze also. It started acting up, a lot of the features started to malfunction one bye one until it literally died. It doesn’t work at all anymore. It lasted about 3 years in total. 

[Jennifer-Lynn]

My Blaze has experienced similar issues. The Blaze is a replacement to the ChargeHR that was also having issues. I am considering switching to another device brand - Garmin or Apple.

Any help on how to get it woke from the dead would be appreciated.

[Laag]

Sorry can’t offer any advice. My Blaze never turned back on, completely dead. I’ve moved on to a Versa now, hopefully this fairs better. Good luck