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Blaze won't setup

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‎12-25-2017 03:45

‎12-25-2017 03:45

All attempts to setup the new Blaze fail miserably. It is connected by Bluetooth and visible on the Windows 10 Bluetooth screen but nowhere else. The windows 10 app is installed and appears to work but there is no visible link to the Blaze. I have turned of the Blaze as per the instructions but nothing changes. Any suggestions please?

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‎12-29-2017 15:09

In response to Rich_Laue

‎12-29-2017 15:09

Hi Folks,

 

Thanks for your help. I did eventually get it to set up but it would NEVER transmit notifications and was very temperamental in bluetooth operation and GPS would not connect with my phone. It is likely that the phone, a Sony Xperia Z5 running Android 7.1, was incompatible but as it wouldn't even send its own notifications like steps remaining or other alerts, plus its inability to sync. So it is now on its way back to the shop. The Garmin Vivoactive looks favourite to replace it.

 

Thanks

 

Baz

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3 REPLIES 3

‎12-25-2017 06:51

‎12-25-2017 06:51

Awesome troubleshooting

 

Feel free to check out the fitbit article: Why can't I set up my Fitbit device?

 

Hope it helps

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‎12-29-2017 14:36

In response to SunsetRunner

‎12-29-2017 14:36

@baz2126 have you got the tracker setup? 

Also is your Win 10 a phone or computer? 

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‎12-29-2017 15:09

In response to Rich_Laue

‎12-29-2017 15:09

Hi Folks,

 

Thanks for your help. I did eventually get it to set up but it would NEVER transmit notifications and was very temperamental in bluetooth operation and GPS would not connect with my phone. It is likely that the phone, a Sony Xperia Z5 running Android 7.1, was incompatible but as it wouldn't even send its own notifications like steps remaining or other alerts, plus its inability to sync. So it is now on its way back to the shop. The Garmin Vivoactive looks favourite to replace it.

 

Thanks

 

Baz

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0 Votes