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Blaze won't show when I have a text

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‎02-10-2017 20:57 - last edited on ‎02-06-2019 18:45 by Moderator Alum

‎02-10-2017 20:57 - last edited on ‎02-06-2019 18:45 by Moderator Alum

My fit bit blaze won't show me when I have a text. It will show calls and it syncs to my phone fine. I went to Verizon store where it was bought and the guy done everything and couldnt figure it out so that being said, any ideas on how to fix it? I shut everything off I even deleted the account and redone it

 

 

 

Moderator edit: subject updated for clarity 

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‎02-10-2017 21:17

‎02-10-2017 21:17

Hello @Kiyaward, im not sure what has been tried, 

Is your Blaze still attached to your Fitbit account, and are you still recieving call and calendar notifications?

You have told us your phone provider, but not tour phone model?

Not knowing this the best i can say, is to check app permissions(IOS & Android) ), make sure show body is selected(depends onbthe app), or Show on lock screen (some android devices). Also does the Fitbit notifacations point to the correct message app? Which app is it anyway(another omportant into needed).

Please check the help docs at http://help.fitbit.com/?q=notifacation 

 

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