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Blaze won’t stay on

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‎05-10-2018 14:08 - last edited on ‎05-14-2018 05:35 by Moderator Alum

‎05-10-2018 14:08 - last edited on ‎05-14-2018 05:35 by Moderator Alum

So my Blaze is fully charged and “ready to go,” but once I disconnect it from the charging bank, it turns off. I have been resetting it and checking the light on the back for it, but nothing seems to work.

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‎05-14-2018 05:37 - last edited on ‎10-28-2025 10:48 by Fitbit Moderator

‎05-14-2018 05:37 - last edited on ‎10-28-2025 10:48 by Fitbit Moderator

A warm welcome to the Community @Thyekue.

Thanks for troubleshooting this by yourself. Since the steps you tried didn't work, I've gone ahead and escalated your case to our Support Team for them to take a deeper look at this, please keep an eye on your inbox for more instructions.

Keep me posted. Smiley Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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