05-10-2018 14:08 - last edited on 05-14-2018 05:35 by AlejandraFitbit
05-10-2018 14:08 - last edited on 05-14-2018 05:35 by AlejandraFitbit
So my Blaze is fully charged and “ready to go,” but once I disconnect it from the charging bank, it turns off. I have been resetting it and checking the light on the back for it, but nothing seems to work.
05-14-2018 05:37
05-14-2018 05:37
A warm welcome to the Community @Thyekue.
Thanks for troubleshooting this by yourself. Since the steps you tried didn't work, I've gone ahead and escalated your case to our Support Team for them to take a deeper look at this, please keep an eye on your inbox for more instructions.
Keep me posted.