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Blaze won't stay on

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‎08-05-2018 20:27 - last edited on ‎08-06-2018 04:32 by Moderator Alum

‎08-05-2018 20:27 - last edited on ‎08-06-2018 04:32 by Moderator Alum

My Blaze is fully charged and will not stay on. It will be on for about 5 minutes and then turn off. When I press the side button it restarts with the Fitbit logo and begins again from the time it was last on. It is fully charged and still does this. What do I do?

 

 

Moderator edit: subject for clarity

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‎08-06-2018 04:34

‎08-06-2018 04:34

Welcome to the Community @Jakeparizo.

 

Thanks for troubleshooting this by yourself. Since the restart process didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

 

Keep me posted. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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