02-20-2017 16:57
02-20-2017 16:57
I bought a Blaze and couldn't get it to pair with my Note 4. Phone is in great shape, all up to date, everything else that's Bluetooth works great. Finally got it to pair, but it was buggy. Next morning I couldn't get it to sync or pair no matter what I did. I brought it back to the store and got another one. Went home, couldn't get it to pair at all. Brought it back, got a refund. Went to another store and told them I will buy a Blaze if they can get it to pair with my phone. After 20 minutes, they finally got it to pair. I went home. 30 minutes later, it won't sync, won't pair, won't connect, nothing. Anyone have any advice?
02-20-2017 17:43
02-20-2017 17:43
Hi @DJRomini
sorry about your misfortune, have you tried to put it on all day sync? That might help also try restarting your Fitbit and then try again
02-21-2017 17:18
02-21-2017 17:18
Yes, I had auto sync on, restarted, rebooted, rebooted the phone, tried manually setting it up, etc. Went back and exchanged it 3 times, 3 different units. After reading all the troubles everyone had with it connecting to Samsung phones, I brought it back and went with a different brand. Immediately connected, immediately synced, works perfectly, no bugs, no issues. Conclusion - Fitbit and Samsung don't get along.
02-21-2017 18:02
02-21-2017 18:02
Being tgat youve tried three trackers, we can assume they are good. This will leave the device your syncing through, it wpuld be mighty helpful to know which device this is.