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Blaze won't stay synced

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‎05-06-2017 17:29 - last edited on ‎03-27-2019 19:12 by Moderator Alum

‎05-06-2017 17:29 - last edited on ‎03-27-2019 19:12 by Moderator Alum

hello everyone. i just got a blaze as a gift today and i've been having trouble with it. It wont stay synced to my phone. It was synced earlier today for about half an hour but then it stopped working again. I tried using my phone (LG G3) and my girlfriend's phone (HTC ONE M8) but it's the same problem with both of them. Should i trade it in for another one or is there a solution to this very frustrating problem?

 

 

Moderator edit: format

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‎05-06-2017 21:27

‎05-06-2017 21:27

It does not sound like it was set up correctly and to just pick up your friend phone and hope it work with out set up tell me you have not set it up on your phone

 

Please see this article to set it up correctly

http://help.fitbit.com/articles/en_US/Help_article/1873

 

 

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Wendy | CA | Moto G6 Android

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