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Blaze won’t swipe

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‎10-28-2018 19:20 - last edited on ‎10-29-2018 06:06 by Moderator Alum

‎10-28-2018 19:20 - last edited on ‎10-29-2018 06:06 by Moderator Alum

My Fitbit Blaze won’t swipe, it doesn’t charge and the reset did not work. Suggestions?

 

 

Moderator edit: subject for clarity

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‎10-29-2018 06:08 - last edited on ‎07-01-2025 04:53 by Fitbit Moderator

‎10-29-2018 06:08 - last edited on ‎07-01-2025 04:53 by Fitbit Moderator

Welcome to the Forums @DebGC.

Thanks for troubleshooting this by yourself. Since the steps you tried didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

Keep me posted. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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