Blaze won't sync or update

[Sportaire]

IHave read through all of the stories on this website and I am still not syncing.  My wife and I bought our Blazes for an early christmas present in the begineing of December.  now they are not syncing for a few days.  I have tried all of the suggestions and Ideas to resolve this issue and none are working.  I am about to send back the blazes and go back to the Charge that never had this problem.  

You are loosing customers and need to fix this issue. 

[WendyB]

Is the dongle plugged in? If so try a different USB Port.

[Sportaire]

This is over bluetooth no dongle is used for this. as I said I have done all of the items i have found othere than "Buy an Apple Watch"  but I am thinking about it. 

[D_Frag]

I had bought my wife a Blaze for Christmas, and she had been using it with no problems until it suddenly wouldn't sync last night.  After trying a dozen things that didn't help, I was planning on "starting over".  The plan was to unpair the Blaze from my wife's bluetooth, uninstall the app, and start fresh.  After I unpaired the blaze from my wife's bluetooth, it suddenly started syncing. 

I don't know why, or how it's working, but it is.  Even now, if I look in her list of paired bluetooth devices, the Blaze isn't listed any longer.  Give it a shot.  Worst case scenario, you lose 3 minutes of your time.

Good luck.

[Rich_Laue]

Unpairing a tracker from the Bluetooth is usually one of the first 3 things suggested.

Restarting phone and restarting tracker are the other two.

Im glad your back up @D_Frag