Blaze won't sync to the Fitbit app

[DrERich]

My Fitbit won’t connect to the tracker. I just received as a gift and it alternates between the Fitbit symbol and a blurry screen. Also keeps vibrating. 

Moderator Edit: Clarified subject

[SunsetRunner]

Which tracker do you have? The Blaze has been out of production for several years now.

[DrERich]

I have the Blaze Gold series



Sent from my iPhone

[Rich_Laue]

Has the tracker been setup to your Fitbit account @DrERich 

Wa the tracker new or used?

[DrERich]

Hello-

I’m trying to connect it to my Fitbit account and it won’t. It is a new tracker

Sent from my iPhone