Blaze won't sync

[Chelms]

My Blaze won't sync with my phone, and I can't find the right manual for it to tell me what to do. If I take the App down & put it back up 3 times, it'll sink for awhile then quit again.

Moderator edit: subject for clarity

[AlejandraFitbit]

It's great to welcome you @Chelms.

Thanks for troubleshooting this by yourself. If your tracker isn't syncing, I recommend taking a look at the help article Why won't my Fitbit device sync? and follow the instructions provide there.

I hope this helps, let me know the outcome. 

[Chelms]

Thank you.

[Saffycat]

This is the exact same problem, I've had, so frustrating it's worked so well for a year and for over a week now it stops and starts

[Chelms]

I called the support Center and was advised to push that left button and the bottom right button until.the Fitbit logo shows up, it turns the unit off. Then push the left button to turn it back on. That worked.