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Blaze won’t sync

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‎03-31-2021 11:18

‎03-31-2021 11:18

Any ideas please on how to get my blaze to sync, its stopped syncing several times over last few weeks thanks 

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2 REPLIES 2

‎03-31-2021 17:46

‎03-31-2021 17:46

@Cat2B it's near impossible to theorize when you've provided us zero specifics about your environment; tracker firmware version, which app and or platform (iOs, Android, Windows) you're using, manual or automatic sync, what's proceeded these problems, etc. Try turning off Bluetooth. Let Fitbit turn it on. This fixes more than half of syncing issues.

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‎04-10-2021 01:19

In response to Williger

‎04-10-2021 01:19

Thank you @Williger. Killing the Fitbit app, switching off phone Bluetooth, starting up Fitbit app and letting it start BT fixed the issue for me in a Moto G8.

 

Don't know if this is a phone BT issue or Blaze issue. 

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