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Blaze won't synch with my phone.

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‎06-28-2020 19:51

‎06-28-2020 19:51

Blaze won't synch with my phone.   I do all the resets, have deleted my app and reinstall, everything I've read in the community boards that would help with a reset.   Some days it works, some days not, no consistency.   I shouldn't have to fix this every day.  Please help.

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3 REPLIES 3

‎06-28-2020 23:43

‎06-28-2020 23:43

Is the phone on the supported list?

Supported Phones

 

If not there then thats why the problems

Community Council Member

Wendy | CA | Moto G6 Android

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Best Answer

‎07-09-2020 06:37

In response to WendyB

‎07-09-2020 06:37

Yes, my Samsung Galaxy S7 is on the supported list.  I still have to do several hard resets of my fitbit every day to get it to synch to the app.   I restart the phone, I have uninstalled and reinstalled the app on my phone.  I still have to go thru this same process every single day.

 

Best Answer

‎07-11-2020 04:46

‎07-11-2020 04:46

I’m having the same issue as well, it just started happening a few days ago.

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